Purchase Salesforce : Arch-302 Exam Materials and then pass exam easily
Updated: Aug 25, 2026
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Salesforce Arch-302 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified B2C Solution Architect |
| Exam Number: | Arch-302 |
| Related Certifications: | Salesforce Certified B2C Commerce Developer Salesforce Certified Marketing Cloud Administrator Salesforce Certified Service Cloud Consultant |
| Passing Score: | 63% |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | Does not expire |
| Real Exam Qty: | 60-65 |
| Exam Price: | USD 400 |
| Exam Format: | Multiple Choice, Multiple Select |
| Sample Questions: | Salesforce Arch-302 Sample Questions |
| Exam Way: | Online proctored exam or onsite testing center. |
| Pre Condition: | Recommended experience with Salesforce B2C Commerce, Service Cloud, and Marketing Cloud solution architecture. |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-b2c-solution-architect---Arch-302 |
Salesforce Arch-302 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operational Excellence | 23% | - Monitor and optimize platform operations
|
| Discovery and Customer Success | 27% | - Facilitate customer engagement and requirement gathering
|
| Multi-Cloud Architecture | 28% | - Design scalable Salesforce multi-cloud solutions
|
| Implementation Strategy | 22% | - Plan deployment and delivery methodology
|
Salesforce Certified B2C Solution Architect Sample Questions:
1. A company wants to use the Salesforce Platform for their needs. They need a marketing solution, an online ordering platform, and a b solution for service agents, The goal of the company is to provide end-to-end support for their customers.
What is an example of a deliverable that the Solution Architect should provide to make sure the company understands the solution that is needed?
A) Organization chart of the company completed by the Solution Architect
B) Technical Design Specification showing the data mapping/model and systems integration
C) Email templates and copy for suggested marketing emails
D) Final design document for storefront pages and service agent experience
2. A company actively uses CI/CO processes for their Service Cloud implementation and is adding Marketing Cloud and Marketing Cloud Connect to their architecture. Under the current setup each developer has their own developer sandbox for development. Developers merge their changes into a sandbox for QA regularly, then once every week changes are moved to staging, and from staging to production instances.
Which set up should a Solution Architect propose to support this development approach considering costs and data segregation?
A) Set up one Marketing Cloud instance for each sandbox in Service Cloud
B) Set up one Marketing Cloud instance for production and create a Marketing Cloud sandbox to connect to each of the Service Cloud sandboxes
C) Set up one Marketing Cloud instance with a business unit for production and one business unit for testing that is connected to all Developer sandboxes
D) Set up one Marketing Cloud instance for testing and one for production, where the testing instance is connected to the staging sandbox
3. An electronics company operates its website on B2C Commerce. The company recently decided to update its Customer Service portal from a homegrown solution to Service Cloud in order to take advantage of Assisted Order Placement through the 'Order on Behalf of feature in the Service Cloud console.
The company currently has 3 million customer records in its B2C Commerce database that need to be migrated into Service Cloud.
How should a Solution Architect manage the export from B2C Commerce-and import the initial batch of customer records into Service Cloud in an efficient manner?
A) Use the Streaming API to push the 3 million customer records from B2C Commerce to Service Cloud.
B) Use Business Manager to export and Data Loader to import the 3 million records into Service Cloud.
C) Use the Commerce Cloud REST API to import the 3 million records into Service Cloud.
D) Use the Salesforce REST API to import the 3 million records into Service Cloud.
4. Northern Trail Outfitters (NTO) wants incoming support cases to automatically be routed to the correct team based on customer purchases.
Which option should a Solution Architect configure to accomplish this7
A) Auto-launched Flow with a Record Trigger
B) Apex trigger on a Case object
C) Auto Response rules and Support Processes
D) Queues and Assignment rules
5. A customer is using B2C Commerce, Marketing Cloud, Service Cloud, and Experience Cloud. They would like to leverage Salesforce CMS to create common content that can be leveraged across customer touchpoints.
Which two products can leverage Salesforce content without custom integration?
Choose 2 answers
A) Service Cloud
B) Marketing Cloud
C) Experience Cloud
D) B2C Commerce
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C,D |
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