Purchase HP : HP2-I14 Exam Materials and then pass exam easily
Updated: Sep 05, 2026
No. of Questions: 36 Questions & Answers with Testing Engine
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HP HP2-I14 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Supplies 2020 |
| Exam Number: | HP2-I14 |
| Related Certifications: | HP Sales Certified - Printing and Personal Systems |
| Certificate Validity Period: | 2 years |
| Passing Score: | 700 out of 1000 |
| Exam Duration: | 90 minutes |
| Exam Format: | Scenario-based, Multiple Choice (single/multiple response) |
| Real Exam Qty: | 30-36 |
| Available Languages: | English |
| Exam Price: | $125–$150 USD (varies by region) |
| Recommended Training: | HP Official Sales Training |
| Exam Registration: | Pearson VUE Registration HP Certification Portal |
| Sample Questions: | HP HP2-I14 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended basic knowledge of HP printing products and sales experience |
| Official Syllabus URL: | https://certification-learning.hp.com/ |
HP HP2-I14 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Supplies Portfolio | 30% | - Original HP ink and toner cartridges - HP JetIntelligence and ink technologies - HP specialty media and paper - Comparison with non-HP supplies |
| Topic 2: Business Outcomes & Competitive Differentiation | 15% | - Reducing downtime and service calls - Protecting printer hardware and warranty - Maximizing long-term customer value |
| Topic 3: HP Programs, Tools & Sustainability | 25% | - HP Planet Partners recycling program - Sustainability and environmental impact - HP sales and support resources - HP Instant Ink and subscription services |
| Topic 4: HP Supplies Sales Cycle & Value Proposition | 30% | - Hidden costs of non-genuine supplies - Positioning Original HP supplies benefits - Identifying customer needs and pain points - Quality, reliability, and yield advantages |
HP Selling HP Supplies 2020 Sample Questions:
Question 1
Why is using remanufactured toner cartridges bad for business? (Select two.)
A. Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.
B. Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.
C. Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.
D. Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.
E. Remanufactured toner cartridges generate more heat than Original HP cartridges.
Question 2
An international enterprise is interested in the HP recycling effort for ink and toner cartridges. What is an important consideration for this company to understand?
A. Programs to recycling used Original HP and Samsung ink and toner cartridges vary according to country.
B. Governments in more than 190 countries worldwide restrict recycling centers to locations that are outside of urban areas.
C. Privacy regulations determine the type of cartridges and supplies that can be recycled in certain countries.
D. HP recovers precious metals from used Original HP and Samsung cartridges and shares them in countries lacking those resources.
Question 3
What are three technology Innovations of HP Jetlntelligence? (Select three.)
A. ColorLok
B. Pigment-based Ink
C. Print Gauge
D. Auto-Seal Removal
E. Page Maximlzer
F. instant ink
Question 4
Customers and employees at an international enterprise consulting business share high-level security documents. The company needs to ensure that their printing system is not vulnerable to attacks in the data interface from the chip to the printer. How do HP printing supplies meet the requirements of this customer?
A. HP ensures maximum data integrity by manufacturing its chips in secure facilities to help reduce the chance of malicious code entering the toner cartridge chip.
B. HP eliminates the possibility of malicious attacks in the data cycle by deploying whitelisting software in the toner cartridge.
C. HP uses only certified distribution networks to ensure its printer supplies are tamper-proof during shipping and handling.
D. When designing and manufacturing printing supplies, HP uses general-purpose chips that are not targets of malicious attacks.
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: A | Question 3 Answer: C,D,E | Question 4 Answer: A |
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