Purchase Avaya : 77201X Exam Materials and then pass exam easily
Last Updated: Jul 17, 2026
No. of Questions: 107 Questions & Answers with Testing Engine
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Avaya 77201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Administration and Features | 25% | - System maintenance and backup - User and extension management - Call routing and dial plan configuration - Voice features and services |
| Topic 2: Installation and Initial Configuration | 25% | - Network integration and IP connectivity - Pre-installation planning and requirements - Basic system configuration - Software installation and upgrade |
| Topic 3: Troubleshooting and Optimization | 15% | - Performance optimization - Common issues and resolution - Diagnostic tools and logs |
| Topic 4: Applications and Endpoints | 15% | - Integration with third-party systems - Unified Communications applications - Avaya endpoints and telephones |
| Topic 5: IP Office Platform Architecture | 20% | - Deployment models and sizing - IP Office editions and feature sets - Server Edition and 500V2 architecture - Hardware and software components |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. Which feature allows a user to pick up a call ringing on another extension?
A) Call Pickup
B) Mobile Twinning
C) Hunt Group
D) Call Forwarding
2. For maximum capacity without a 4-port expansion card, how many external expansion modules may be added to an IP500 V2?
A) 14
B) 8
C) 4
D) 18
3. Which feature allows users to log in and out of multiple hunt groups?
A) Call Pickup
B) Group Login/Logout
C) Mobile Twinning
D) Hot Desking
4. Which statement about SoftConsole is true?
A) SoftConsole works in conjunction with physical telephone.
B) VoIP is available for the SoftConsole feature
C) SoftConsole is a Linux based application
D) With SoftConsole, only two simultaneous users are supported.
5. A call is directed to the first hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. To which mailbox was the call sent?
A) The general sampling mailbox
B) The first hunt group mailbox only
C) The second hunt group extension group mailbox only
D) Both the first and second hunt group user mailboxes
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |
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