Purchase Avaya : 37820X Exam Materials and then pass exam easily
Last Updated: Sep 13, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Network Design | - Security best practices
|
| Topic 2: Collaboration and Unified Communications | - Communication services integration
|
| Topic 3: Avaya Midsize Solution Fundamentals | - Avaya IP Office architecture overview
|
| Topic 4: Solution Design Principles | - Design methodologies
|
Avaya Midsize Solution Design Sample Questions:
With the Avaya J100 Series IX IP phones, which feature requires PoE Class 2?
- A. The color display
- B. The built-in volume boost
- C. The JBM24/JEM24 button module
- D. The J100 wireless module
Correct Answer: A 🗳️
What are two reasons to use Voicemail Pro for recording? (Choose two.)
- A. It provides reporting such as how many times a call was put on hold.
- B. Each Avaya Contact Center Select voice agent license includes a recording license.
- C. No additional licensing is needed to allow any user call recording via a button.
- D. It offers live monitoring of voice and screens.
Correct Answer: C,D 🗳️
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Add the specific product names for components in your solution.
- B. Create a version of this diagram for each location.
- C. Cross out functionality not requested by the customer.
- D. Add In quantities for each of the components in your solution.
Correct Answer: C 🗳️
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- B. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
- C. To IP Office and anchored In IP Office: A-6
- D. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
Correct Answer: D 🗳️
Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)
- A. Avaya IX Workplace Web Client
- B. Avaya one-X Mobile Preferred
- C. IP Office Web Client
- D. Avaya Communicator for Web
Correct Answer: B,D 🗳️
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