Updated: Aug 11, 2026
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| Certification Vendor: | Avaya |
| Exam Name: | Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting Exam |
| Exam Number: | 3601 |
| Related Certifications: | Avaya ACSS - Virtual Services Platform 9000 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Passing Score: | 70% |
| Exam Price: | $125-$150 USD |
| Exam Format: | Multiple Choice, Scenario-Based, Drag-and-Drop |
| Real Exam Qty: | 60-70 |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Avaya Official Training: VSP 9000 Maintenance & Troubleshooting |
| Exam Registration: | Pearson VUE Avaya Certification Portal |
| Sample Questions: | Avaya 3601 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | Basic knowledge of Avaya VSP 9000, TCP/IP, routing protocols, and at least 6-12 months hands-on experience with Avaya core switching platforms |
| Official Syllabus URL: | https://support.avaya.com/certification/ |
| Section | Weight | Objectives |
|---|---|---|
| Layer 3 Routing & Services | 25% | - Static routing, OSPF, IS-IS, and BGP - VRF and virtual routing - Multicast routing protocols (PIM, IGMP) - Route redistribution and filtering - Routing protocol troubleshooting |
| VSP 9000 System Architecture & Hardware | 20% | - System initialization and boot process - Redundancy and high availability mechanisms - Control plane and data plane operation - Hardware components and modules |
| Software Management & Configuration | 20% | - ACLI command usage and system monitoring - Software installation and upgrade procedures - Configuration file management and synchronization - Key Health Indicators (KHI) and logging |
| Layer 2 Protocols & Troubleshooting | 20% | - Layer 2 connectivity issue resolution - VLANs, trunking, and SMLT/IST - Spanning Tree protocols and SLPP - Link aggregation and redundancy |
| Maintenance & Systematic Troubleshooting | 15% | - System recovery and failover testing - Fault isolation and log analysis - Performance monitoring and optimization - Troubleshooting methodology and tools |
1. A technician is using Avaya Visualization Performance and Fault Manager (VPFM) to determine the number of managed devices that the company has permission to discover and monitor, by determining the licensing restrictions.
Which statement describes how VPFM counts managed devices that belong to more than one domain?
A) The count increments byone for eachdifferent function performed by a managed device.
B) The actions associatedwith the device determine how it gets counted.
C) A given managed device is counted for each domain that it appears in.
D) A given device is only counted onceacrossallthe domains it is in.
2. A technician is working on a VSP 9000 and trying to determine why IST in not coming up, even though it is enabled. The configuration looks good. What should he checked next?
A) the Key Health Indicators (KHI) stats
B) the physical layer
C) the network loops
D) the slow SFPs
3. Where is the VSP 9000 log file configured?
A) ACLI
B) Sysconfig log menu
C) Syslog
D) Menu
4. A customer has VSP 9000, and wants to switch from High Availability (MA) Mode, also called Hot Standby, to Warm Standby. Which reboot is required after a switch between modes?
A) Reboot the Master CPU.
B) Reboot the Backup CPU.
C) Do a cold reboot of theVSP9000.
D) Reboot Doth CPUs.
5. A technician investigating high CPU cycles and memory consumption in a large enterprise, has identified that the Link-State Database (LSDB) and routing tables are large.
How can the technician address this?
A) Reduce the processing of Link State Advertisement (LSA)s.
B) Add summary routes.
C) Divide the network into Open Shortest Path First (OSPF) areas.
D) Switch to RIP.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
They are Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting Exam actual questions.
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