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| Certification Vendor: | IBM |
| Exam Name: | IBM WebSphere Lombardi Edition V7.2, BPM Program Management |
| Exam Number: | C2180-188 |
| Real Exam Qty: | 38–51 (varies by source/practice materials) |
| Related Certifications: | IBM Certified BPM Program Manager – WebSphere Lombardi Edition V7.2 Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management |
| Available Languages: | English |
| Exam Format: | Multiple choice |
| Sample Questions: | IBM A2180-188 Sample Questions |
| Exam Way: | Administered through IBM/authorized testing partners (historically Pearson VUE or IBM exam delivery platforms); exam may have been retired as Lombardi Edition certifications are legacy. |
| Pre Condition: | Typically IBM recommended relevant BPM experience; official prerequisites not publicly detailed by IBM for this specific exam code. |
| Section | Objectives |
|---|---|
| Topic 1: BPM Program Management Fundamentals | - Role of the BPM Program Manager
|
| Topic 2: Project Planning and Execution | - Iterative planning and release scheduling
|
| Topic 3: Playback and Validation Sessions | - Playback planning and preparation
|
| Topic 4: Performance and Integration Considerations | - Runtime performance expectations
|
| Topic 5: Business Process Management Lifecycle | - Process identification and discovery
|
1. The purpose of a snapshot is to:
A) record the state of a process application or toolkit at a specific point and time.
B) provide security against unauthorized access and alteration of process applications.
C) use it to record revision history of library items.
D) allow developers and business users to collaborate on business process definitions.
2. Process business data that needs to be available after the process instance completes must be:
A) removed from the process server for SOX Compliance.
B) audited in the process server database
C) persisted in the performance data warehouse.
D) persisted to a business data system of record.
3. The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft an offer for employment? What feedback should the program manager give on the user story?
A) It is a poorly written user story because it specifies implementation details.
B) It is a good user story because it leaves out all implementation details as to how the work will actually get done.
C) It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.
D) It is poorly written user story because it documents what the user needs to do.
4. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?
A) Suggest that an additional category of metrics for defect rates be collected.
B) Suggest no changes to the metrics.
C) Suggest that the COE should aggregate information on the ROI for each project.
D) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: C |
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