Purchase BlackBerry : BCP-240 Exam Materials and then pass exam easily
Updated: Aug 19, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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BlackBerry BCP-240 Exam Overview:
| Certification Vendor: | BlackBerry |
| Exam Name: | BlackBerry 10 Support Specialist |
| Exam Number: | BCP-240 |
| Exam Duration: | 120-180 |
| Passing Score: | 70% |
| Certificate Validity Period: | Not specified / Retired |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Scenario-based, Computer-based (CBT) |
| Real Exam Qty: | 60-100 |
| Exam Price: | Approx. $150 USD |
| Related Certifications: | BlackBerry Certified Support Specialist |
| Recommended Training: | BlackBerry Official Training BlackBerry Technical Knowledge Base |
| Exam Registration: | Pearson VUE BlackBerry Certification Portal |
| Sample Questions: | BlackBerry BCP-240 Sample Questions |
| Exam Way: | Authorized testing centers or online proctored exam (when available) |
| Pre Condition: | Basic knowledge of BlackBerry 10 OS and devices; hands-on experience recommended |
| Official Syllabus URL: | https://www.blackberry.com |
BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Device Deployment & Configuration | 35% | - BlackBerry Link and backup/restore - Network and connectivity setup - Initial setup and provisioning |
| Security & Connectivity | 15% | - VPN, Wi-Fi, Bluetooth and cellular settings - Encryption and permissions |
| Application & Content Management | 15% | - Installing, updating and removing apps - BlackBerry World and BlackBerry World for Work |
| BES 10 Integration & Management | 20% | - Policy enforcement and user accounts - Connecting to BlackBerry Enterprise Service 10 |
| BlackBerry 10 Architecture & Components | 15% | - Hardware and software components - BB10 OS fundamentals |
| Troubleshooting & Maintenance | 25% | - Software updates and OS upgrades - Performance and connectivity fixes - Diagnosing common issues |
BlackBerry 10 Support Specialist Sample Questions:
1. What online tool could be used to review existing tickets and or open a new ticket with BlackBerry Support?
A) BlackBerry Help
B) BlackBerry Resource Kit
C) BlackBerry Knowledge Base
D) BlackBerry Expert Support Center
2. How can a user tell if a read-only Wi-Fi profile has been pushed to the BlackBerry Smartphone using the BlackBerry Device Service (BDS)?
A) The Wi-Fi profile cannot be deleted, and all fields are greyed out and cannot be edited.
B) There is no way for a user to tell which profiles have been pushed.
C) The Wi-Fi profile will have a briefcase icon next to it.
D) The Wi-Fi profile will have a lock icon next to it.
3. Which of the following would cause a new sent message to have a clock instead of a check mark?
A) The email message was filed
B) The email message was saved as a draft
C) The Wi-Fi or cellular radios are not connected to the network
D) An incorrect recipient email address was included
4. What is the list of email retrieval methods that are natively supported on BlackBerry 10 (BB10)?
A) ActiveSync. IMAP. POP, CalDAV, CardDAV
B) ActiveSync. IMAP, POP
C) ActiveSync, IMAP, CalDAV
D) IMAP. POP. SMTP
5. How can a custom ringtone be configured for a contact?
A) Setting -> Notifications -> Contacts -> Phone Ring Tone
B) Contacts-> Select Contact-> Edit-> Phone Ring Tone
C) Contacts-> Select Contact-> Edit-> Custom Ring Tone
D) Setting -> Notifications -> Contacts -> Custom Ring Tone
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
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