Purchase Salesforce : Plat-UX-102 Exam Materials and then pass exam easily
Updated: Aug 29, 2026
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Salesforce Plat-UX-102 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Strategy Designer |
| Exam Number: | Plat-UX-102 |
| Passing Score: | 70% |
| Real Exam Qty: | 60-65 |
| Exam Format: | Multiple-choice, Scenario-based |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Exam Price: | USD 200 (retake: USD 100) |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Platform Strategy Designer Certification Prep |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce Plat-UX-102 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended experience in strategy design, Salesforce solution design, or user experience design |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/platform-strategy-designer |
Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools and Artifacts | 23% | - Design frameworks and methods - Documentation and visualization - Strategy mapping and modeling - Decision-making tools |
| Topic 2: Value Design | 32% | - Strategic direction and rationale - Ethics and value alignment - Context and innovation impact - Value measurement and outcomes |
| Topic 3: Intangible Deliverables | 26% | - Stakeholder alignment - Governance and mindset - Change and adoption enablement - Culture and capability building |
| Topic 4: Leveraging Adjacent Roles and Skills | 19% | - Working with product and business teams - Collaboration with architects and designers - Integrating UX and technical perspectives - Leading cross-functional work |
Salesforce Certified Platform Strategy Designer Sample Questions:
Question 1
A strategy designer is working with a product team to reach more diverse audiences.
How should the designer make a case for ensuring all future releases meet accessibility standards7
A. Evaluate competitors' accessibility standards.
B. Plot accessibility standards against impact and difficulty.
C. Focus rationale on how refactoring later is more expensive.
Question 2
Cloud Kicks (CK) has gone through a comprehensive redesign of its internal sales process to better embed it into the capabilities of Sales Cloud. CK's executive stakeholders are concerned there will be limited adoption by the sales team, as Sales Cloud is too new to them and their processes were mostly based on guided documents within Excel.
Which approach should the strategy designer recommend to aid the sales team in onboarding to Sales Cloud?
A. Use In-App Guidance and invest in change management.
B. Sync an Excel file with Salesforce Connect.
C. Customize Sales Cloud to mimic existing sales process.
Question 3
Cloud Kicks (CK) is creating a high-priority loyalty program as part of a larger engagement strategy for the company. Several top leaders want to remain involved but don't have much time to invest.
What should CK's strategy designer do to keep these leaders informed and invested, avoiding project disruption due to a lack of alignment?
A. Create a communication plan based on leaders' interest, influence, and level of support for the work.
B. Create individual plans for working with top leaders based on their preferred cadence and type of involvement.
C. Create three moments that matter, where top leaders will be invited to provide feedback.
Question 4
Customer service surveys and user feedback reveal Cloud Kicks' users desire new features on the sales platform How should the strategy designer collaborate with the UX designer to ensure those features are both viable and feasible?
A. Co-create a journey map with users
B. Identify user quotes to make the case.
C. Align design implications to business goals.
Question 5
A strategy designer at Cloud Kicks conducted a series of interviews with business stakeholders and customers to gain insights into existing customer support operations and wrote the design challenge statement.
Which option reflects the format of the design challenge statement"?
A. How might we save our existing customers time by preemptively serving the info they need to deflect the customer support calls.
B. As a user, I want to see trending support resources upon the first login to customer support so I can save my time.
C. Unify platforms and centralize support operations to save customers time and reduce business costs.
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: A |
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