Salesforce Certified Slack Administrator Sample Questions:

1. Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt wants to keep
#bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?

A) Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.
B) Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.
C) Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.
D) Remove all members from #bread-buds, and invite them to #carbohydrate-chats.

2. Your company has just hired 10 new employees in the Los Angeles (LA) region. All 10 of these employees are currently working remotely as there is no physical office. You need to enable the LA employees, as well as other employees visiting LA, to discuss events, meetups, and volunteer opportunities.
What is the best way to facilitate this conversation?
(Select the best answer.)

A) Create a Slack Connect channel with the 10 people aligned to the LA region.
B) Initiate direct messages (DMs) with each of the 10 employees aligned to the LA region.
C) Create a group direct message (DM) with the 10 employees in the LA region.
D) Create a public channel (ex. #social-LA) and add the 10 people aligned to the LA region.

3. You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)

A) Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
B) Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
C) Advise Workspace Admins to direct all members to Slack's website to review new features.
D) Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.

4. As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)

A) Keep the default retention settings, but set a message retention policy of one month for channels with less important information.
B) Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.
C) Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.
D) Set the retention policy for public channels to keep all messages, and allow members to determine how long they'd like to keep messages in private channels.

5. You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?

A) Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid
B) Mandatory two-factor authentication (2FA) on the Slack Free plan
C) SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan
D) Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan

Solutions: