Last Updated: Aug 13, 2026
No. of Questions: 108 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Communication Manager Architecture | 15-20% | - Communication Manager messaging - System redundancy and failover - System components and architecture - Feature Server functionality |
| Integration and Advanced Features | 10-15% | - Migration considerations - Unified Communications features - SIP integration basics |
| Administration Tasks | 25-30% | - Hunt groups and call center configuration - Feature activation and management - Security administration - System management using SAT/CLI - User and extension administration |
| Installation and Configuration | 20-25% | - Initial system configuration - Network settings and connectivity - Hardware requirements and installation - Licensing setup |
| Troubleshooting and Maintenance | 15-20% | - Common issue resolution - Backup and recovery procedures - System monitoring - Log analysis and debugging |
1. What are the functions of Feature Access Codes (FAC) within Communication Manager?
(Choose Two)
A) To initiate services such as call forwarding or conferencing
B) To configure and activate system features
C) To enable quick dialing of frequently called numbers
D) To restrict access to certain network areas
2. Where is the Avaya Aura Communication Manager typically deployed in an enterprise network?
A) Within the core network
B) As a standalone system outside the network
C) At the network perimeter
D) Exclusively in remote offices
3. How does the Call Hold feature function within Communication Manager?
A) It allows a user to pause a call without disconnecting.
B) It lowers the priority of the call.
C) It redirects the call to another user.
D) It terminates the call after a set period.
4. What is the primary role of the Facility Restriction Level (FRL) feature in Communication Manager?
A) It restricts the call capabilities of a trunk based on security requirements.
B) It determines the maximum allowed bandwidth for each trunk.
C) It encrypts voice data passing through the trunks.
D) It manages physical access to the communication hardware.
5. Which statement best describes the scalability feature of Avaya Aura Communication Manager?
A) It can only scale up to 100 users
B) It is not scalable and is fixed in its capacity
C) It supports up to 36,000 users on a single system
D) It offers unlimited scaling without any system upgrades
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |
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