Purchase Avaya : 6402 Exam Materials and then pass exam easily
Last Updated: Sep 12, 2026
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Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Applications and Unified Communications | - Integrated applications
|
| IP Office Solution Architecture | - Platform fundamentals
|
| User and Telephony Configuration | - Endpoint configuration
|
| System Maintenance and Verification | - Operational management
|
| Networking and SIP Integration | - Network services
|
| Troubleshooting | - Problem diagnosis
|
| Installation and Initial Configuration | - System deployment
|
Avaya IP Office Implementation Sample Questions:
A customer wants to have a telephone in the reception area which can only call extension 2000 (internal receptionist) when the hand set is picked up.
Which short code configuration will meet the customer need?
- A. !!H Dial #2000 in the line short code table
- B. #Help# DialDirect 2000 in the system short code table
- C. ?D Dialtxtn 2000 in the user short code table
- D. ?H DirectDial E2000 in the user rights short code table
Correct Answer: C 🗳️
Which two protocols are used to transfer upgrade files to Avaya telephones? (Choose two.)
- A. HTTP
- B. NTP
- C. SMTP
- D. TFTP
Correct Answer: A,D 🗳️
What needs to be configured to have voicemails for the hunt group named Main turn on a user's message light?
- A. Add the string GMainGroup to the usersSource Number tab.
- B. Add the string HMain to the users Source Number tab.
- C. Add the string GroupMain to the users short code tab.
- D. Add the string HGroup to the users Shore Code tab.
Correct Answer: B 🗳️
With the tool IP Office Debug View you can view the voice mail server activity. Which statement is true?
- A. Debug View must be run on the VoiceMail Pro Server.
- B. Debug View is integrated in VoiceMail Pro Client.
- C. Debug View must be run on the IP Office Manager PC.
- D. Debug View can run somewhere on the network.
Correct Answer: A 🗳️
A customer wants to equally split their T1 or E1 PRI channels for incoming and outgoing calls. Which two techniques will achieve this? (Choose two.)
- A. Allocate half the channels to an outgoing Line Group ID.
- B. Allocate all the channels to a Line Group ID and use Short Codes to route incoming / outgoing calls.
- C. Allocate all the channels to one Line Group ID and separate the outgoing calls via Short Codesand incomingcalls via ICR.
- D. Allocate hall the channels to an incoming Line Group ID.
Correct Answer: A,D 🗳️
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