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Last Updated: Oct 27, 2026
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Avaya 31860X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration and Troubleshooting | - Common deployment issues - Monitoring tools and logs |
| Integration and Interoperability | - PSTN connectivity - Third-party SIP integration |
| Call Control and Signaling | - Call routing and dialing plans - SIP fundamentals in Avaya IX |
| Avaya IX Calling Architecture | - Deployment models (on-premises / hybrid) - Solution design principles - Core platform components |
| Endpoints and Devices | - Device provisioning and management - IP deskphones and soft clients |
Avaya IX™ Calling Design Sample Questions:
You are adding 1400 users to an existing Avaya Aura communication core- The customer wants the same services for alt users, but with this expansion there Is not enough bandwidth for audio and video calls for all.
If the bandwidth parameter Is set lower than the minimum video requirement, what will happen to users Initiating audio and video calls?
- A. Audio and video calls will connect for some users.
- B. Audio and video calls will connect for all users.
- C. Audio calls will connect and video calls will connect as audio calls.
- D. Audio calls will connect but video calls will not initiate.
Correct Answer: A 🗳️
You are working on a solution design for an Avaya Aura 8.1 solution and estimating how many Digital Signaling Processor (DSP) resources will be needed.
Which two types of calls require DSP resources? (Choose two.)
- A. SIP to H.323 station calls
- B. H.323 to H.323 calls
- C. ad hoc conference calls
- D. SIP to SIP calls
Correct Answer: A 🗳️
You are explaining to your customer that Avaya Aura Media Server (AAMS) has been adopted by Communication Manager, but Is not a direct replacement for media gateways.
Which two capabilities are supported by the Avaya Aura Media Server? (Choose two.)
- A. Basic media resource capabilities
- B. V.150.1 (Modem-over-IP)
- C. Virtualization
- D. TDM interfaces for digital, analog stations and trunks
Correct Answer: A,C 🗳️
You are reviewing a design done by another engineer, and want to be sure there are enough Touch Tone Receiver (TTR) resources.
Which component of the design uses TTR resources?
- A. SIP trunks
- B. Analog endpoints
- C. H.323 endpoints
- D. SIP endpoints
Correct Answer: B 🗳️
A customer has a main location and several remote locations with Avaya Aura Survivable Remotes. How many components can an Avaya IX IP Phone J169 SIP endpoint register to simultaneously?
- A. Three Core Session Managers and a Branch Session Manager
- B. Two Core Session Managers and a Communication Manager Survivable Core
- C. Five Core Session Managers or Branch Session Managers
- D. Two Core Session Managers and a Branch Session Manager
Correct Answer: D 🗳️
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