Last Updated: Aug 16, 2026
No. of Questions: 63 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Section | Weight | Objectives |
|---|---|---|
| HP Imaging and Printing Technologies & Products | 30% | - HP laser and inkjet printing technologies - HP hardware and MFP solutions overview - HP supplies portfolio and cartridge technology |
| Sales Process and Techniques | 25% | - Handling objections and competitive positioning - Upselling and cross-selling strategies - Consultative sales methodology |
| Industry Trends and Customer Needs | 20% | - Imaging and printing market trends - Identifying customer segments and requirements - Customer business challenges and pain points |
| Solutions and Services | 25% | - Value-added services and support offerings - HP managed print services (MPS) - Software tools and management utilities |
1. Why is securing an imaging and printing device important to a business?
A) An unsecured imaging and printing device allows users to modify their privileges in Active Directory.
B) An unsecured imaging and printing device is vulnerable to physical damage
C) Securing the imaging and printing device simplifies the process of outsourcing printing.
D) An unsecured imaging and printing device is an open port to the businesses network for internal and external hackers.
2. What is an accurate description of HP OXP?
A) Has four layers: device, management, workflow, and service
B) Provides a consistent user experience with an intuitive user interface
C) Limits the types of reports that HP Web Jetadmin can run
D) Increases the costs of installing partner solutions
3. The office color market is divided into groups based on how they use color. An individual who requires color consistency, advanced finishing features, and who uses many different software applications belongs in which office color group?
A) Graphic design artist
B) Sales professional
C) Marketing professional
D) Technical user
4. According to HP what indicates whether an HP sales person is successful?
A) The sales person earns more margin than colleagues do.
B) The sales person consistently wins HP sales awards
C) The sales person sells more devices per month than any other HP sales person.
D) The sales person's clients are successful.
5. What are the two basic selling methods employed in imaging and printing sales? (Select two.)
A) Try and buy
B) Transactional
C) Group
D) Contractual
E) Commission
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B,D |
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