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HP HP3-X12 Exam Syllabus Topics:

HP Retail Point of Sales Solutions Sample Questions:

1. A customer reports that an HP Cash Drawer connected to an HP Thermal Receipt Printer is not opening even though the cash drawer key is in the proper position. What action should you suggest? (Select two.)

A) Swap the printer with another one that is known to be working.
B) Verify that the cash drawer drivers are configured to run the printer electronically.
C) Verify that the printer drivers are configured to open the cash drawer electronically
D) Verify that the OPOS drivers are the latest version and if not, upgrade them
E) Make sure the cash drawer is connected directly to the printer.

2. What must a customer do to use the COM ports for a powered device on a standard (noncustomized) HP rp5700 POS System?

A) Configure the powered device to draw power through the COM port.
B) Request a service call for the powered configuration service (GH655AV).
C) Set the jumpers on the system board for powered operation.
D) Plug a powered device into the COM port which auto senses the voltage.

Solutions: