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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose Microsoft Lync Server 2013 Enterprise environment that is configured with Enterprise Voice and Dial-in Conferencing. You remove the server that is hosting the File Store by using the Lync Topology Builder.
You add and define a new file server and publish the topology. Conference attendees report that they no longer hear their names played when they join or leave a conference. You need to ensure that conference attendees hear their names played when they join or leave a conference. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Restart the Conferencing Attendant application.
B) Restart the Conferencing Announcement application.
C) Run the Set-CsDialinConferencingConfiguration cmdlet.
D) Run the Test-CsDialInConferencing cmdlet.

2. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

A) Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.
B) Run the Remove-CsConferenceDirectory cmdlet.
C) Run the Move-CsConference Directory cmdlet.
D) Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.

3. You support Microsoft Lync Server 2013 servers in your customer's network.
The network includes wired and wireless networks.
The network is configured to support Microsoft Lync Mobile users who have mobile devices that are running Microsoft Lync 2010 for iPhone. Users of Lync 2010 for iPhone report that they are unable to receive push notifications when they are connected to the company's internal network. They are able to receive push notifications when they are connected to their cellular network. You need to diagnose why these users cannot receive push notifications. What should you do?

A) Open a Telnet session to port 5223.
B) Run the Test-CsPhoneBootstrap cmdlet.
C) Run the Test-CsMcxP2PIM cmdlet.
D) Run the Test-CsFederatedPartner cmdlet.

4. You support a customer whose company network contains Microsoft Lync Server 2013. The company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Which of the following values is outside acceptable limits?

A) Packet utilization: 32701
B) Avg. round trip: 867ms
C) Receive noise level: -56dBoV
D) Avg. packet loss rate: 0.21%
E) Avg. jitter: 23ms

5. You support a customer whose Microsoft Lync Server 2013 environment includes:
-A single Standard Edition server,
-A single consolidated Edge server, and
-A single Forefront Threat Management Gateway 2010 server that is acting as an
HTTP(S) reverse proxy.
A user reports that his attempts to join an online meeting by clicking the Join
Online Meeting link are unsuccessful. Your need to troubleshoot the Join Online
Meeting functionality from this workstation without using the installed Lync 2013
client. You need to achieve this goal by using the least amount of administrative
effort. What should you do?

A) Open Internet Explorer, type the URL of the online meeting into the Address bar, and then append ?sl=l to the URL.
B) Uninstall the Lync 2013 client, open Internet Explorer, and then enter the URL of the online meeting into the Address bar.
C) Open the Lync Options menu and set the Logging in Lync option to Full.
D) Open the Lync Options menu and select Join meeting audio from: Lync.

Solutions: