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Updated: Aug 16, 2026
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IBM C9020-970 Exam Overview:
| Certification Vendor: | IBM |
| Exam Name: | IBM Enterprise Storage Sales V4 |
| Exam Number: | C9020-970 |
| Related Certifications: | IBM Certified Specialist - Enterprise Storage Sales V4 |
| Available Languages: | English |
| Sample Questions: | IBM C9020-970 Sample Questions |
| Exam Way: | Pearson VUE authorized test center or online (where available through IBM certification delivery). |
| Pre Condition: | No formal prerequisite exam publicly specified; intended for professionals with knowledge of IBM Enterprise Storage solutions and sales practices. |
IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Enterprise Data Protection and Tape Solutions | - Enterprise Tape Portfolio
|
| Software Defined Storage | - IBM Spectrum Storage Portfolio
|
| Storage Sales Methodology | - Customer Requirements Analysis
|
| IBM Enterprise Storage Portfolio | - IBM Flash Storage Solutions
|
IBM Enterprise Storage Sales V4 Sample Questions:
1. A bank customer has two sites in Italy and France. One site uses IBM storage and the other uses a competitor.
Which IBM solution is required for block storage whenunifying the sites for disasterrecovery?
A) IBM Spectrum Control
B) XIV
C) DS8000
D) ESS
2. What simplifies customer training requirements for storage management across multiple IBM enterprise offerings?
A) Storage GUIs
B) Directed Maintenance Package
C) DS Storage Manager
D) Redbooks
3. A customer plans to replace its storage infrastructure which supports Oracle databases and a server farm based on VMware by a storage grid architecture. A business partner sales specialist proposes two XIV Storage Systems with 486 TB of usable capacity and implementation services.
Which IBM storage approach should be used to migrate the applications' data at lowest cost?
A) Use host resources to migrate the data using LVM
B) Utilize SVC as a migration tool
C) Use the native migration facility
D) Migrate the data using IBM Lab Services
4. While on the golf course, how should a sales person find information about power requirements for the DS8870?
A) eConfig
B) Quick Reference for IBM System Storage
C) Redbook
D) IBM DSSeries Portal
5. A business partner uses the IBM TCOnow! tool to produce a Total Cost of Ownership (TCO) report for a customer.
Which statement is true regarding a business partner accessing the IBM TCOnow! tool?
A) The tool has only limited content for business partners while the full tool is available to IBM employees.
B) The tool must be purchased through CIOview.
C) The tool is available to download for free from IBM.
D) The tool can only be run via a web browser on the Partner World site.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: A |
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