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Scrum PSM-II (Professional Scrum Master level II) certification exam is an advanced level certification designed for professional Scrum Masters who are looking to enhance their knowledge and skills in the Scrum framework. The Scrum PSM-II certification exam is designed to validate the Scrum Masters’ ability to apply Scrum principles and practices to real-world situations.
NEW QUESTION # 35
An organization wants to apply Scrum to build a new product and has hired Steven to be the Scrum Master of three new teams that will build the first release. The organization is new to Scrum and asks Steven for advice on how to start.
Which two things should Steven first advise? (Choose two.)
- A. Each Scrum Team has its own Product Backlog with items only their team will be working on.
- B. Three Product Owners, one for each Scrum Team.
- C. One Product Backlog to represent all of the known work needed to be done for the product.
- D. Having one Product Owner to be accountable for maximizing the flow of value throughout the development process and provide transparency on the overall progress.
The Scrum Master serves the organization in several ways, including: Leading and coaching the organization in its Scrum adoption; Planning Scrum implementations within the organization; Helping employees and stakeholders understand and enact Scrum and empirical product development.
Answer: C,D
NEW QUESTION # 36
What should a Development Team do if it realizes it has selected too much work after starting the Sprint?
- A. Add additional team members to handle the extra work.
- B. Continue working and update the Product Owner at the Sprint Review.
- C. Modify the definition of "Done" to ensure all Product Backlog items can be done by the end of the Sprint.
- D. Work with the Product Owner to remove some work or Product Backlog items as soon as possible.
Answer: D
Explanation:
The Sprint Backlog is a living artifact that evolves and changes as more is learned or discovered.
NEW QUESTION # 37
A Scrum Team selected a Product Backlog item during Sprint Planning. However, at the end of the Sprint the work does not meet the Definition of Done. What two things should happen with this incomplete Product Backlog item?
(choose the best two answers)
- A. The item is not included in the Increment for this Sprint.
- B. Only the stakeholders decide over acceptance of undone work and whether to release it.
- C. It is put on the Product Backlog for the Product Owner to decide what to do with it.
- D. Review the item, add the done part of the estimate to the velocity and create a Story for the remaining work.
Answer: A,C
Explanation:
Explanation
A Product Backlog item is a description of a feature or functionality that adds value to the product. It is selected by the Scrum Team during the Sprint Planning, based on the Product Owner's proposal and the Developers' forecast. It is expected that the Product Backlog item will be completed by the end of the Sprint, meaning that it meets the Definition of Done, which is a formal description of the state of the Increment when it meets the quality standards required for the product.
However, if a Product Backlog item is not completed by the end of the Sprint, meaning that it does not meet the Definition of Done, then:
The item is not included in the Increment for this Sprint (B), which is a valid option as it ensures that only "Done" work is delivered to the customer and stakeholders. The Increment is a concrete and usable outcome of a Sprint that provides value and feedback. It should not contain any undone or partially done work that may compromise its quality, usability, or value.
It is put on the Product Backlog for the Product Owner to decide what to do with it (D), which is another valid option as it respects the authority and accountability of the Product Owner to manage the Product Backlog, which is an ordered list of what is needed in the product. The Product Owner can decide whether to re-prioritize, re-estimate, refine, or remove the incomplete Product Backlog item based on new insights and stakeholder needs.
The other options are not correct because they:
Review the item, add the done part of the estimate to the velocity and create a Story for the remaining work (A), which is not a good option as it violates the principle of commitment and transparency that underlies the Definition of Done. The Scrum Team should not count or report any work that is not
"Done" as part of their progress or performance. The Scrum Team should also not split or create new Product Backlog items during or after the Sprint, as this may affect their alignment and focus on the Sprint Goal.
Only the stakeholders decide over acceptance of undone work and whether to release it, which is not a good option as it violates the role and responsibility of the Product Owner and the Developers to deliver a potentially releasable Increment at the end of each Sprint. The stakeholders can provide feedback and suggestions for the product, but they cannot accept or release any work that does not meet the Definition of Done.
References: : [Scrum Guide], The Product Backlog : [Scrum Guide], The Definition of Done : [Scrum Guide], The Increment : [Scrum Guide], The Sprint Planning : [Scrum Guide], The Product Owner : [Scrum Guide], The Developers
NEW QUESTION # 38
You have been hired as a Scrum Master for a company that has been doing business for over fifty years. In order to stay competitive, they have started an initiative to digitize their legacy systems. The company has several Scrum Teams working on different components that will be integrated to a single back office platform.
Your team is responsible for building the back office platform and integrating all other components. The Scrum Teams work in two week Sprints and are expected to deliver all functionality in six Sprints.
During development the requirement changes in the other components have been slowing down your team's progress. Because of these changes, your team has estimated that they will not be able to deliver all expected work within the original timeframe. The Scrum Teams working on the other components confirm that they are still on track to meet the expected delivery date. The program manager in charge of the digitization initiative is upset and angry with your team.
As a Scrum Master, what could you do to help the Product Owner?
- A. You remove all items from the Product Backlog for which development is forecasted to be beyond the expected date. These are likely to be low value anyhow.
- B. You suggest adding additional developers to the team in order to increase velocity and meet the original date.
- C. You shorten your team's Sprints to be ready sooner.
- D. You suggest working with the program manager and the other teams on the ordering and the value of your team's open Product Backlog items to redefine the possible delivery date.
Answer: D
Explanation:
The Scrum Master serves the Product Owner in several ways, including:
Finding techniques for effective Product Backlog management;
Helping the Scrum Team understand the need for clear and concise Product Backlog items; Understanding product planning in an empirical environment; Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value.
NEW QUESTION # 39
You have a Scrum Team that has been working together for over a year. The Development Team consists of eleven members who rarely collaborate and work within their functional boundaries. There are no Sprint Goals and most of the items in the Sprint Backlog are unrelated. The Scrum Team has concluded that it is not possible to create Sprint Goals based on the items in the Product Backlog.
What might explain why the Scrum Team is finding it difficult to craft Sprint Goals? (Choose all that apply.)
- A. The Development Team is too big.
- B. Scrum might not be the best framework for this team.
- C. The Sprints are too long.
- D. The Product Owner doesn't set objectives that he/she wants to achieve with upcoming Sprints.
- E. The Product Owner is not empowered to make decisions about items in the Product Backlog nor how they are ordered.
Answer: B,D,E
Explanation:
Many people misinterpret the Scrum Guide as stating the Development Team size is limited to 3-9 members. In reality, it only states that there is inherent risk attached to having less than 3 members and more than 9 members. As the number of members increases, the lines of communication also increase. This can be calculated using the Group intercommunication formula: n(n − 1) / 2 where n is the number of members. Some teams are able to handle the risk and "synergize" whereas others might struggle. Saying that, the relationship between defining a Sprint Goal and Development Team size is unclear.
But the relationship between the ordering of the Product Backlog, the PO having clear objectives, and the Sprint Goal are direct. The Product Owner typically comes to the Sprint Planning with a business objective in mind and Product Backlog items related to the business objective. After deciding what can be done for the upcoming Sprint, the Scrum Team will craft a Sprint Goal that would be met through the implementation of the items. This is not dependent on the size of the team nor length of the Sprint.
Scrum is also a framework that's fit for purpose. Some projects/products are not fit for Scrum... or, better stated, Scrum is not suitable for all projects/products.
NEW QUESTION # 40
A Scrum Team has requested a hardening Sprint to integrate the work produced in previous Sprints and test before releasing.
What three scenarios has likely occurred? (Choose three.)
- A. The team's Definition of Done is not being adhered to during every Sprint.
- B. Hardening Sprints are supported by the Scrum framework so this is acceptable.
- C. Scrum has been customized in a suitable manner to make the previous work releasable.
- D. The Development Team is having difficulties with the ability to regularly release during a Sprint.
- E. The team's Definition of Done is weak or incomplete causing a build up of technical debt.
Answer: A,D,E
Explanation:
At the end of a Sprint, the new Increment must be 'Done', which means it must be in useable condition and meet the Scrum Team's Definition of Done.
NEW QUESTION # 41
At the end of the eighth Sprint, the internal sponsors are upset and angry with the progress of the product being built. The current state of the product is not as expected and will require additional Sprints and more budget than originally anticipated at the start of the project.
What factors may have led to this? (Choose three.)
- A. The stakeholders have not been using the Daily Scrum effectively to track the Development Team's progress.
- B. The Product Owner has not been engaging with sponsors frequently enough and has not been kept aware of the overall progress of the project.
- C. The scope changes have not been tracked adequately and the change request process has not been followed properly.
- D. The project plan proposed to the sponsors at the start of the project followed stringently.
- E. The sponsors haven't been using the Sprint Reviews to actively engage, and inspect and evaluate progress.
- F. The Scrum Master has not ensured transparency.
Answer: B,E,F
Explanation:
One of the principles of agility includes working closely with business people. In order to manage stakeholder expectation, there must be open communication (through collaboration and transparency) throughout the project cycle. This maximizes alignment, helps with making business decisions, and reduces risk.
Although, the Scrum Guide does not directly state that the Scrum Master is responsible for ensuring transparency it is implicit. The Scrum Master is responsible for the process in which Scrum is adopted and enacted. Scrum is founded on empiricism and the Scrum Master helps those inside and outside the team work in an empirical environment which includes transparency (one of the three pillars of empiricism).
NEW QUESTION # 42
According to the values of Scrum, which is the best way to create Development Teams?
- A. The Product Owner will create a skills matrix according to what is needed for the project and work with the technical leads to allocate resources to the team.
- B. Work with the leadership team to allocate members according to skills, seniority and experience to ensure that all Development Teams are balanced fairly.
- C. Provide boundaries to the developers and allow them to self-organize into Development Teams.
Answer: C
Explanation:
When the values of commitment, courage, focus, openness and respect are embodied and lived by the Scrum Team, the Scrum pillars of transparency, inspection, and adaptation come to life and build trust for everyone and self- organizing teams will be enabled to choose how best to accomplish their work.
NEW QUESTION # 43
A key measure of success for the Product Owner is velocity.
- A. True
- B. False
Answer: B
Explanation:
Velocity only measures the team's average speed and does not reflect how much value is being delivered to the customers. Even when it's considered inside the project, while it's important, it's not the key measure of success. The Product Owner should be focused on how much value is delivered to the customers.
NEW QUESTION # 44
Another team's Scrum Master seeks your advice. The Daily Scrum always runs longer than 15 minutes. The Developers suggest splitting the Scrum Team into two teams. What is your response?
(choose the best answer)
- A. You agree - this is an appropriate solution to the problem.
- B. You agree - splitting the team into two teams is a good strategy to allow them to learn how to run Daily Scrums quickly and effectively. Once they have learned to limit the Daily Scrum to 15 minutes, you can combine the teams again.
- C. You disagree - there is not enough information to justify splitting a team into two teams. You ask if there is anything you can do to help your colleague, for example observe one of the Daily Scrums with them.
- D. You disagree - you tell the Scrum Master that as Scrum Master they need to manage the timebox better.
Answer: C
Explanation:
Explanation
Splitting a team into two teams is a major decision that should not be taken lightly. It may have implications for the product vision, the product backlog, the sprint goal, the sprint backlog, the definition of done, and the team dynamics. It may also reduce the effectiveness of the Scrum Team by creating dependencies, communication overhead, and coordination challenges. Therefore, before considering such a drastic measure, it is advisable to explore other options to improve the quality and efficiency of the Daily Scrum. One option is to ask for help from another Scrum Master who can observe the Daily Scrum and provide feedback and suggestions.
References:
The Scrum Guide, section 3.2 (The Daily Scrum), page 9
The Scrum Master Learning Path, module 4 (The Daily Scrum), lesson 4 (Common Challenges) and lesson 5 (Tips for an Effective Daily Scrum)
NEW QUESTION # 45
During the Sprint Review, one of the stakeholders announces that due to recent market changes, there is risk that funding might be reduced for the project. This triggers tensions to rise and arguments to break out between members.
As a Scrum Master, what would be the best two actions to take? (Choose two.)
- A. Inform everyone that the team needs to stay busy until the information is formally announced.
- B. Encourage the stakeholders and Product Owner to focus on delivering the highest value items for the next Sprint.
- C. Be objective and request for a short break for people to calm down.
- D. Avoid getting involved as it is the Product Owner's responsibility to manage stakeholder expectations.
- E. Defend the original budget and request the stakeholders to adhere to the original agreed funding for the product.
Answer: B,C
Explanation:
The Scrum Master is responsible for promoting and supporting Scrum by helping everyone embody the values of commitment, courage, focus, openness and respect.
NEW QUESTION # 46
Who should manage the tasks of Development Team during the Sprint?
- A. The Development Team.
- B. All of the above.
- C. The Scrum Master.
- D. The Product Owner.
- E. The Project Manager.
Answer: A
Explanation:
The Development Team is responsible for managing and tracking the progress of their work during a Sprint
NEW QUESTION # 47
Which statement is correct about the length of the Sprints?
- A. The Sprint length is calculated by aggregating the time required to design, code and test.
- B. The Sprint length is dependent on the development effort forecasted (amount of items selected) during Sprint Planning.
- C. The Sprint Length is defined by the Scrum Master.
- D. All Sprints must be one month or less and it is optimal to have a consistent Sprint length.
Answer: D
NEW QUESTION # 48
Your company has notified the stakeholders that they will be delivering the first release of a new product within ten Sprints. On the seventh Sprint, the Scrum Team discovers that they will not be able to include all of the expected features within the first release. The Product Owner believes if they remove some items from the Definition of Done they will be able to accelerate the development process. The Development Team objects to this idea as it will lead to technical debt.
As a Scrum Master, what would be the best two ways to explain to the Product Owner the impact of technical debt? (Choose two.)
- A. The amount of technical debt will need to be analyzed in order to understand the impact on subsequent releases in order to allocate additional Sprints at the end of the project.
- B. Reducing the Definition of Done will introduce unknown errors as development progresses and functionality is added. The system can become more difficult to stabilize as work progresses. Development for the actual release as well as future releases will be slowed down in unpredictable ways.
- C. As long as there is still technical debt in the current release, feature development for the next release cannot be started. The Product Owner must first agree to this impact before allowing changes to the Definition of Done.
- D. Releasing the version upon a reduced Definition of Done creates false assumptions about the actual state of the system. This will create many interruptions during the development of the next release as fixes will need to be done to the previous release caused from a reduction of quality.
Answer: B,D
Explanation:
The Definition of Done helps the Scrum Team have a shared understanding of what it means for work to be complete, to ensure transparency. The Definition of Done is used to assess when work is complete on the product Increment. It also ensures that the work that is done is in usable condition and meets the Development Teams quality standards for future sustainability.
NEW QUESTION # 49
When multiple Scrum Teams are working from the same Product Backlog, also known as scaled Scrum, they must still work in conformance of the Scrum guide.
- A. False
- B. True
Answer: B
Explanation:
Scrum is a framework with built in flexibility to support multiple Scrum Teams working on a single product.
NEW QUESTION # 50
By the end of the Sprint, a Product Backlog item in the Sprint Backlog does not meet the team's Definition of Done.
What two things should happen with the item? (Choose two.)
- A. Estimate the remaining work needed to make it 'done' and add it to the Product Backlog for the Product Owner to decide what to do with it.
- B. Do not include the item in the Increment for the Sprint.
- C. It will be inspected at the Sprint Review and if it is acceptable by the stakeholders then include it in the Increment.
- D. Split the item and add the estimation of the completed work to the current Sprint so not to impact the velocity and add the 'undone' work to the next Sprint.
Answer: A,B
Explanation:
At the end of a Sprint, the new Increment must be 'Done', which means it must be in useable condition and meet the Scrum Team's definition of 'Done'. Scrum Team members must have a shared understanding of what it means for work to be complete, to ensure transparency. This is the Definition of Done for the Scrum Team and it is used to assess when work is complete on the product Increment.
NEW QUESTION # 51
Which of these tools is mandatory for the Product Owner to use?
- A. Release burnup chart.
- B. None of the above.
- C. Version control.
- D. Burndown chart.
- E. Project Gantt chart.
Answer: B
Explanation:
The Product Owner can use any tool, method or practice that he/she finds fit in order for him/her to make the best decisions possible.
NEW QUESTION # 52
A PO (Product Owner) is essentially the same thing as a traditional PM (Project Manager).
- A. True
- B. False
Answer: B
NEW QUESTION # 53
Stakeholders are only allowed to meet with the Scrum Team at Sprint Review.
- A. True
- B. False
Answer: B
Explanation:
Explanation
Explanation:
Getting feedback from Stakeholders is a crucial activity in Scrum. Working with stakeholders frequently ensures the team to focus on the right things to build. Although it is required to have Stakeholders at Sprint Review, they can also engage with the Scrum Team during Product Backlog Refinement, Sprint Planning or during the Sprint if the Scrum Team requires it.
NEW QUESTION # 54
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